The emotions we experience at work are foundational to our work-life quality: having a laugh with colleagues can make your day, but negative work environments can lead to negative emotions - and in the worst case burnout or turnover. This presentation will help you reflect on how you interact with others at work; a construct called 'extrinsic emotion regulation'. Findings will indicate that the strategies we use to improve our colleagues' emotions at work matter - some are more helpful than others - and when we tend to apply these. The presentation will help you reflect on your own regulation; what strategies do you use, and when? Are there particular contexts that apply to your work enviroment, which may influence the generalisation of the research findings? Is there room for improvement? At the conclusion of this event, you will be able to explain what extrinsic emotion regulation is, which strategies are useful to apply at work and when, to prevent negative outcomes like job dissatisfaction and work withdrawal!

Definitions of relevant constructs will be outlined at the start of the presentation, and will be repeated throughout (facilitating remembering and understanding). The audience will be engaged by reflecting on which extrinsic ER strategies they use at work and when (apply knowledge). The relationships between emotion regulation and important outcomes for colleagues will be discussed with the use of models and coloured arrows. This will help the audience understand the application and analysis in a step-wise manner.
During this section, participants will be asked whether their answers match these findings (using an online survey). If not; why would this be the case - are there other contextual variables which may be crucial to be incorporated in future research? (evaluate + create). At the conclusion of this event, attendees will be able to explain what extrinsic ER is, which strategies are useful to apply at work, and when to do so.

MacCann, Carolyn; Nguyen, Helena; Johnson, Anya.