B20 | Human Factors in systems engineering: Designing for the end user in rail | Rapid research 20 mins
Tracks
Track B | Grand Ballroom 2 | Live Streamed & Filmed
| Friday, July 8, 2022 |
| 2:00 PM - 2:20 PM |
| Grand Ballroom 2 |
Overview
Hybrid: In-person live +
Presenter
Dr Keryn Pauley
Acmena Group Pty Ltd
Human Factors in systems engineering: Designing for the end user in rail
2:00 PM - 2:20 PMPromotional description
Keryn is a well-known and respected Human Factors professional within the Rail Industry. In her previous role, Keryn was responsible for integrating Human Factors within Queensland Rail. Currently, she is Human Factors lead for Rail, Integration and Systems package for Cross River Rail. Keryn will discuss how we can ensure that systems are designed with end users (from passengers to station staff, train drivers, network controllers, and maintainers) in mind. She will focus on the challenges of introducing new systems and tasks to an existing job force and how we can ensure that the system is designed for the people who use it.
This presentation will be a key insight into how the industry applies organisational psychology concepts to the design of systems.
This presentation will be a key insight into how the industry applies organisational psychology concepts to the design of systems.
Learning outcomes
Attendees will:
- Develop an understanding of how consideration of the end user can ensure good system design
- Understand some of the difficulty of conducting research within the constraints of a major project
- Understand some of the techniques that Human Factors practitioners use to develop user requirements to feed into system design
- Develop an understanding of how consideration of the end user can ensure good system design
- Understand some of the difficulty of conducting research within the constraints of a major project
- Understand some of the techniques that Human Factors practitioners use to develop user requirements to feed into system design
.....
Keryn is a Senior Human Factors Consultant with Acmena. She is currently the Human Factors Lead for the Rail, Integration and Systems (RIS) package on Cross River Rail, where she is responsible for managing the human factors program for the delivery and integration packages. Previously, Keryn was the Human Factors lead for Tunnels, Stations and Development package on Cross River Rail and Principal Human Factors Advisor at Queensland Rail.
With a strong focus on system and interface design, risk assessment and safety management, Keryn has considerable experience in the development of various rollingstock, train control and station design projects. She is a recognised authority in non-technical skills training for front-line rail safety workers.
Keryn has a PhD in Psychology from the University of Otago, New Zealand. Prior to working in the Rail Industry, Keryn completed her PhD and post-doctoral research in aviation and health-care settings, specialising in expert decision making.
